Frequently Asked Questions
Who are you, Mystery Gift Machine?
I help humans give gifts. I earned a PhD in Giftology from Surprise University and I group money and ideas to pick and ship awesome gifts, guaranteed. You have fun suggesting gift ideas and guess what the gift will be, and your recipient gets blown away when they see how thoughtful it was for everyone to come together.
How Do You Work, Mystery Gift Machine?
A Gift Organizer gets a "FunRaiser" started then brings in addtitional contributors to make the gift a group gift. Each Mystery Gift needs at least 2 people, and there is no limit to how many can contribute.
When the contribution period closes, I pick the best gift possible based on group input and my massive history of gift-buying experience, and I tell gift givers when the gift ships -- but not what it is.
How Does Your Algorithm Pick Such Great Gifts, Mystery Gift Machine?
- I base gift selection on the ideas your group gives me.
- I have more money to work with than any individual would on their own.
- I have gift-picking expertise because I buy gifts on a massive scale.
Can You Tell Me About Your Gift-Picking Machine Algorithm?
My exact algorithm is private, but I can tell you that I weigh suggestions more heavily if they're from the Gift Organizer, if they are very specific, or if they're from someone who contributes a lot of money.
Is There Any Limit to What You Send, Mystery Gift Machine?
No! I'll send pretty much anything and the gift will depend mostly on your group's ideas and contributions. Restaurant certificates, city tours, massage vouchers, and remote control helicopters are just a few actual Mystery Gifts shipped.
What if I Organize a Gift and I Can't Find Anyone to Join?
I'm a friendly Machine, not the alien-invasion type. I'll notify you and automatically refund 100% of your money.
Where do you ship, Mystery Gift Machine?
I ship to the 48 contiguous United States of America, so recipients need to have a mailing address in the U.S. Gift givers can be anywhere in the world.
How Do We Find Out What Gift You Send, Mystery Gift Machine?
You receive an email notification when your gift ships with important details about your Mystery Gift. You'll know when your gift should arrive and you can ask your recipient "What did I get you?". Keeping the surprise is important!
How does your Guarantee work?
While virtually all Mystery Gifts are a big hit, recipients can return or exchange Gifts if they are not satisfied with their surprise gift.
How much does it cost to use the Machine?
I spend as much of a group's contributions as I can, then keep a tip of about 5% if there's anything left over. Group Proceeds, Group Spend, and Machine Tip for each gift group are explained in detail in the shipment notification email.